Here is the English translation of your return policy, maintaining the same direct and compliant tone:
Return Policy
Thank you for your purchase. Please read our return conditions carefully:
Return Window
- You have a legal period of 14 days from the date of delivery to request a return.
Mandatory Conditions
- We only accept returns for items with manufacturing defects.
- We do not accept returns for dissatisfaction, change of mind, or accidental purchases.
- We do not offer exchanges for different models, colors, or sizes.
Product Condition
- The defective item must be returned in its original packaging.
- It must include all accessories, manuals, and the proof of purchase (invoice).
Refund Process
- Upon receiving and verifying the defect through our quality control, we will process your refund.
- The amount will be credited back to your original payment method.
Would you like me to add the contact details or specific instructions on where to send the defective items? If so, please share:
- The email address or website link for support.
- The return shipping address if applicable.
